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Privacy Policy

Updated September 6, 2026. This policy explains how MW Pulls handles information on mwpulls.com. For privacy questions, contact mwpulls@gmail.com or write to PO Box 7134, Algonquin, IL 60102, United States.

Orders, accounts and support

When you use the cart, checkout, account or support features, we collect the information you provide. This can include your name, email, phone number, billing and shipping addresses, products and quantities, order notes and support correspondence. Cart information may be saved before an order is completed. We use these records to operate the cart, fulfill orders, provide tracking, handle returns, support customers and help prevent fraud.

Creating an account is optional. If you create one, we store its profile and order history so you can manage your details and purchases. Authorized store administrators and staff can access information needed to manage orders and provide support.

Payments and service providers

Card payments entered through WooPayments are handled by WooPayments and its payment partner, Stripe. Our store keeps payment status and transaction references, not your full card number or card security code. Their handling of payment information is described in the Automattic privacy policy and Stripe privacy policy.

Hostinger provides website hosting and order-email services. WooCommerce provides the store software and connected payment services. Email providers and shipping carriers receive the information needed to deliver messages and parcels. These services may process information in countries other than where you live.

Cookies, technical records and reviews

Cookies help maintain your cart, sign-in session and preferences. Our hosting and store systems may record your IP address, browser information and requests for security, troubleshooting and store operation. Public pages may be cached to load faster. You can control cookies in your browser, although blocking them may prevent the cart or account features from working.

If you submit a product review or comment, its content and display name may appear publicly after approval. Do not include private information in public reviews.

Retention and your choices

We retain information for order fulfillment, customer support, fraud prevention and applicable accounting or legal requirements. Removing an account does not necessarily remove records we need to retain for these purposes.

You can update account details through My account. Contact us to request access, correction or deletion of your personal information. We may need to verify your identity, and some records may need to be retained. Requests are handled subject to applicable requirements.